Our ODM (Fabricação de design original) procurement process is designed to support a wide range of clients, from first-time importers to global retailers.
Whether you’re building your first private-label product or expanding an existing lineup, we guide you through each step to ensure efficiency, product compliance, and market success.
Our goal is to simplify complex decisions, reduce risk, and deliver the best product fit for your brand and your target market.
We believe in open communication, market awareness, and personalized service. By understanding your needs and the demands of your destination countries, we ensure your ODM journey is smooth and strategically sound.
Here’s how we do it:
Demand Confirmation Stage
This is where we focus on understanding your needs to avoid costly mistakes later. First, we clarify product type, design features, and use-case scenarios.
For example, an outdoor knife might need a firestarter and glass breaker, while a utility knife for a hardware store may just need a belt clip.
Next, we discuss target pricing and materials to align costs with functionality. For instance, a sub-$10 retail price could mean using aluminum alloy instead of titanium. Finally, we plan order volumes and delivery timelines to secure production slots.
Target Market Analysis
Every country has its own laws and market preferences. We help you stay ahead by customizing your products and paperwork to meet local requirements.
First, we ask which countries you plan to sell in. This helps us decide on the right design, materials, and packaging. For example, selling in Europe might require CE markings or REACH compliance. In the U.S., we check if your product meets specific state knife laws.
We also provide region-specific legal and compliance advice. This helps you avoid customs delays or regulatory issues.
For example, in the EU, switchblades are illegal in many countries, so we might suggest an assisted-opening knife instead. In the U.S., states like California and New York have strict blade-length limits, so we could recommend blades under 2.5″.
Finally, we assist with customs paperwork. We offer tips and templates for labeling, material declarations, and safety statements, so you can handle everything smoothly.
Customer Profile Analysis
Not all clients have the same needs, so we focus on understanding your business to give you the best recommendations. This helps you succeed while avoiding unnecessary waste.
First, we look at your size and sales channel.
Are you a small brand, an Amazon seller, a retail chain, or a wholesaler? For example, Amazon sellers might need compact, barcode-ready packaging and high-quality product images.
On the other hand, offline retailers may prefer branded display boxes and products with a premium finish.
Next, we review your purchase history and goals. If you’re a returning customer, we use your past orders to make this one even better. If you’re new, we’ll ask about your brand’s vision and competitors.
For instance, if you had success selling multiferramentas last year, we might suggest adding kits with pouches or accessories to increase sales.
Finally, we provide support based on your experience. If it’s your first time importing, we can guide you through certifications and shipping logistics. If you’re experienced, we focus on speed and customization to meet your needs.
Category Recommendation (1-2 days)
Based on your needs, we suggest the most relevant product categories from our factory’s broad capabilities.
Select from 10+ major product lines. Our offerings include:
- facas dobráveis
- French knives
- Multi-ferramentas
- Fixed-blade knives
- Multi-blade knives
- Portable small tools
- ferramentas de acampamento
- Axes and shovels
- Fishing tools
- Switchblades
Example: If your store specializes in outdoor gear, we may recommend camping tools with multi-use functions. If you’re targeting anglers, our fishing tools line will be a better match.
Within 1–2 working days, our team shortlists the best product categories and models based on your profile. This saves time and avoids trial-and-error sampling.
Country Regulation Database Supplement
We help you stay compliant as international laws and regulations change—especially when it comes to sensitive product categories. Our team maintains a regularly updated database of global compliance rules.
This ensures your product designs, materials, and packaging meet the latest safety and import standards.
For example, we track restricted substances listed under California Prop 65, such as lead and phthalates, which may be found in knife handles or coatings. We also follow certifications like Germany’s GS mark, which could require flame-retardant materials for tool grips or certain plastics.
Some products—like switchblades, spring-assisted knives, or tactical models—face higher restrictions in many countries. When you choose these items, our system automatically checks the latest regulations and flags any high-risk destinations.
For instance, if you select a switchblade, we’ll notify you that countries like the UK or Australia prohibit them and suggest a safer alternative, such as a manual button-lock folding knife.
We also help with the paperwork. Suppose your product needs to meet certain safety standards or regulations. In that case, we can provide certification documents, material declarations, and even suggest changes in structure or materials to help your product pass inspections.
This proactive approach saves time, avoids delays, and protects your brand.
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Product Selection (3-7 days)
Existing Model Showcase
In the product selection stage, we start by showing you our existing models. Each product comes with full specifications, including material sheets, function comparisons, and a list of certifications it already holds.
This gives you a clear view of the quality, features, and compliance of each item.
To help you browse efficiently, our system also supports online filtering. You can search products based on weight, materials used, key functions, or any other important attributes.
This saves you time and helps you focus only on the most suitable models for your business.
Smart Hot-Selling Data Support
We don’t just offer product options—we guide you using real sales data from different regions. Our system shows historical export trends for each product category in your target market. This helps you understand which items are already performing well in that area.
For example, we may highlight that gold-plated axes are highly favored in Middle Eastern markets, while compact and lightweight camping tools are preferred in Northern Europe.
This type of insight can make a big difference in choosing products with higher chances of success.
Fast Matching System
If you have specific product needs, our fast matching system helps speed things up. Just tell us what you’re looking for—for example, “folding knives under 15 cm with hardness above HRC58”, and we’ll instantly recommend 3 to 5 of the closest matches from our database.
To help you decide, we also attach real case studies showing how these products performed for other customers in similar markets.
For instance, we might show how a particular knife model helped a previous client boost sales on Amazon USA or how it became a best-seller in outdoor retail shops in Germany.
This gives you both options and confidence, helping you choose products that are proven to work.
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Customization Stage (3-4 days)
Step-by-Step Confirmation
During the customization stage, we begin by confirming the exact changes you want to make to an existing product. This step usually takes 3 to 4 days.
You can request changes to color, components, materials, surface finishes, or even personalized markings such as logos or laser engravings.
For example, you may want to change a black knife handle to a desert tan color, or switch the standard blade coating to a matte finish. We walk you through each option step-by-step to make sure the final design matches your vision—both visually and functionally.
Deep Customization
If you need something more advanced than just surface changes, we offer deep customization.
This includes replacing core materials, such as upgrading a blade from 420 stainless steel to premium S30V steel, or modifying the structure—like adding a ceramic glass breaker to a multi-tool or removing non-essential parts for a lighter design.
We use tools like CNC machining and 3D printing to create working prototypes. This allows you to test the product’s feel, functions, and design early before moving to mass production.
Many customers find this helps reduce waiting time and speeds up the entire approval process.
For example, a European client recently tested a deep-customized rescue knife with added belt cutters and glow-in-the-dark handles, all based on a 3D-printed prototype we delivered in just a few days.
Eco-Friendly Options
We understand that sustainability matters, especially in markets like Europe and the U.S. That’s why we offer eco-friendly customization options during this stage.
You can choose biodegradable or recycled materials for knife handles or packaging, and even request a carbon footprint report for your customized product.
For example, if your original design uses carbon fiber handles, we can replace them with a biodegradable composite that maintains strength but is more eco-conscious.
Some U.S. retailers have used these changes to support their green marketing campaigns and boost their appeal to environmentally aware consumers.
Visual Confirmation
Once all changes are confirmed, we help you visualize the final product. Our team provides Photoshop renderings within 3 days, and if needed, 3D models within an additional 5 days. These visuals show your customized product’s appearance, with all the changes clearly marked.
We also include a cost breakdown for each modification. For instance, upgrading blade steel or adding a ceramic tip might slightly increase the price, while removing a feature might lower it. ]
This gives you a clear picture of how every change affects both design and budget—helping you make faster, more informed decisions.
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Quotation (3-4 days)
We provide a clear and detailed quotation sheet within 3 to 4 days so you can see exactly what you’re paying for. The pricing includes:
- Base unit price– This is tiered based on how many pieces you order. For example, ordering 1,000 units will give you a lower price per unit than ordering 200.
- Customization surcharge – If you request special features like a non-standard coating or custom packaging, these are listed separately so you know the added cost.
- Certification handling fee – If your product needs certifications like CE, FDA, or RoHS, we’ll include the cost of handling these approvals in the quote.
Everything is broken down clearly—no hidden charges or surprises.
Contract Terms
We make sure all the important contract terms are clear from the start:
- Mold ownership – If your customized product requires a new or modified mold, we’ll confirm whether you want to buy out the mold and fully own it.
- Minimum Order Quantity (MOQ) – The MOQ depends on your level of customization.
For example:
- Basic customization (like logo printing): MOQ is usually 500 units
- Deep customization (like material or structure changes): MOQ is usually 1,000 units
We walk you through all these terms so you’re fully informed before confirming your order.
Exchange Rate Hedging Solution
To help protect you from currency fluctuations, we work with banks to offer forward exchange rate locking. This means your price is locked in for 30 days, even if exchange rates change.
This is especially helpful for international buyers dealing in USD or EUR, as it gives you stable pricing and easier budgeting for your purchase.
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Sample Delivery (6 days by express)
Digital Sample Approval
We know your time is valuable, so we offer a “remote sample confirmation” service. Instead of waiting for physical delivery right away, we show you your sample in high-definition video through a video call.
You can see the details—like color, finish, logos, and parts—clearly before requesting the actual sample.
This helps you save time and shipping costs, especially if only small visual adjustments are needed. For example, a client recently approved a multi-tool sample’s logo placement online, avoiding a 6-day shipping delay.
Material Sample Shipment
If you decide to change materials, especially for handles (e.g., switching from G10 to carbon fiber), we will ship material samples directly to you. This lets you feel the texture, weight, and grip in real life before full production begins.
It’s perfect for brands focused on premium finishes or eco-friendly materials, helping you confidently approve material changes.
Sample Making with Mold (15 Days)
For custom products that require a new or modified mold, we create the sample in our factory and ship it to you for confirmation, testing, or promotion. This takes about 15 days total.
Many clients use these samples for early marketing campaigns or trade shows, allowing them to collect customer feedback before launching full production.
Sample Type Grading
We offer two types of product samples depending on your needs:
- Type A (Appearance Sample): Used to check color, shape, and logo placement. These are finished in 7 days.
- Type B (Functional Sample): Built for full performance testing, such as testing blade sharpness, lock mechanisms, or multi-tool durability. These take an extra 10 days but give you a real-world idea of how the product works.
You can request one or both types, depending on your priorities.
Crowdsourced Testing Platform
Want professional feedback to boost your product’s credibility? We offer an optional paid service where we send your sample to independent review platforms like BladeHQ or OutdoorGearLab.
They’ll test and publish real reviews, which you can use in your marketing or product listings.
For example, a recent tactical knife got featured in an online review roundup, helping the client increase Amazon conversions.
Logistics Visualization
Once your sample is shipped, you’ll get real-time tracking updates through integrations with FedEx, DHL, or other express services. You can follow your package at every step—from our factory to your doorstep.
This gives you peace of mind and avoids guesswork, especially if you have deadlines for presentations, exhibitions, or customer testing.
Mass Production (approx. 60 days)
Production Progress Visualization
Once we start mass production, we don’t leave you in the dark. We create a production schedule and send you regular updates through photos or videos.
You’ll be able to see your products move through each stage—cutting, grinding, assembling, and packaging.
For example, a recent client received weekly video clips of their assembled multi-tool order, helping them confidently update their marketing team and stakeholders.
Segmented Quality Inspection
We take quality seriously. Our team performs step-by-step inspections during the entire production process—not just at the end.
For critical stages like blade grinding or edge sharpening, we apply 100% full inspection to make sure every product meets safety and quality standards.
This process helps us promise a yield rate of 99% or higher, reducing the chance of receiving defective or inconsistent products.
Customer-Supplied Material Management System
If you send us special materials for production, like titanium alloy handles or branded accessories, we track them carefully. We’ll set up a custom inventory dashboard that shows how much of your material has been used, how much is left, and where it’s being applied.
This gives you complete control and visibility, especially useful if you’re supplying premium or limited stock materials.
Green Production Solution
More buyers today care about sustainability, especially in Europe and the U.S. That’s why we offer green production options to support your brand’s environmental goals. We can use recycled materials, adopt eco-friendly coating processes, and work with ISO 14001-certified factories to lower your carbon footprint.
We also offer proof documents, such as carbon emission reports or recycled content declarations, so you can meet environmental standards and use them in your own marketing or compliance files.
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Packaging Design (14 days)
Packaging Design Adaptation
If you need help with packaging design, we’ve got you covered. While we schedule your production, our team can create free graphic design drafts for your packaging materials. This includes box layout, label placement, and logo integration, making it easier for you to visualize the final product before it ships.
For example, a customer selling on Amazon requested a design that followed FNSKU barcode placement rules—we delivered the files within 3 days.
Eco-Friendly Packaging Options
We understand that packaging isn’t just about looks, it’s about functionality and sustainability too. We test and recommend packaging solutions based on your shipping method. For instance, we offer moisture-proof options for sea freight and lightweight designs for air shipments to reduce costs.
If you’re targeting eco-conscious buyers, we also offer reusable or biodegradable packaging. Some examples include wooden gift boxes or metal tins that customers can reuse, which adds value and strengthens your green branding.
Braille and Accessibility Design
We support inclusive packaging by offering Braille and tactile marking solutions. These designs follow important standards like ADA (Americans with Disabilities Act) and EN 301549, helping you meet legal and ethical standards in the U.S. and Europe.
For instance, customers in the healthcare and tool safety sectors often request Braille labeling on outer packaging to support accessibility in retail environments.
Influencer Unboxing Experience Package
If you’re marketing through social media or influencers, we can help you create an unforgettable unboxing experience. We offer custom packaging for influencer campaigns, such as magnetic gift boxes, pull-out trays, or even add-ons like TikTok challenge cards to encourage user engagement.
One client launched a campaign with customized boxes and got over 100K views thanks to eye-catching packaging that stood out during unboxing videos.
Packaging Printing (30 days)
Brand Personalization
We handle full brand customization for your packaging. Once your design drafts are confirmed, we start printing boxes, instruction manuals, thank-you cards, and inserts to match your brand identity.
If special materials are needed—like metallic foil packaging or textured paper—we can also source those from trusted partners.
For example, one client requested a minimal black-and-white design for a premium knife series. We printed custom rigid boxes with embossed logos and matching manuals, delivering a high-end unboxing experience.
Anti-Tampering Seal Technology
To ensure product security, we offer anti-tampering seals using the latest technology.
Our labels are made with dual-composite layers that include thermochromic ink (which changes color if tampered with) and unique QR codes for tracking and verification.
This is especially useful for high-value items or online retail, where product authenticity matters. One of our U.S. customers used these seals to reduce return fraud and protect brand trust.
Provide Packaging Scheme Library
We offer a wide packaging scheme library to suit different markets and budgets. Whether you’re looking for eco-friendly kraft boxes, blister cards paired with color boxes, or gift-grade options like tin boxes and rigid cartons—we have ready-made templates and samples you can choose from.
Some examples include:
- Kraft boxes for sustainable branding
- Blister packs for retail displays
- Luxury rigid boxes for high-end product launches
- Mailer boxes for eCommerce shipments
This helps speed up decisions and allows customers to choose packaging that matches their goals and price range.
Finished Product Cleaning (10 days)
Once production and inspection are complete, we begin the final cleaning, packing, and boxing process. Products are packed according to your specific instructions, which may include foam padding, individual plastic sleeves, or brand-customized inserts to ensure safe delivery and professional presentation.
After packing, we box the products following your required shipping configuration (e.g., 50 units per carton, with inner boxes if needed).
We also share full packing specifications with you, including box dimensions, total weight, and how the goods are arranged for shipping.
This helps with both logistics planning and warehouse management on your side.
Traceability System
To help you track quality and production data, we include a unique traceability code on every box. This code contains key information such as:
- Production date
- Batch number
- Factory inspection records
You or your warehouse team can scan the code to instantly view quality inspection results. This system makes it easier to manage inventory, respond to customer concerns, or comply with regulatory audits. It is especially useful for wholesale distributors and large retailers who need to track multiple batches at once.
Compliance Export (14-35 days)
We ship your order based on your specified requirements and contract terms. Whether you choose FOB, CIF, or DDP shipping methods, we ensure your products are prepared and dispatched accordingly.
If you need help with customs clearance in your destination country, our factory team can cooperate with your customs broker or provide required documents directly to help speed up the process.
Certification Handling Service
For products requiring certification, we offer full support. We can handle the application and submission for certifications such as CE (for the European Union) and FCC (for the United States).
Additionally, we provide Material Safety Data Sheets (MSDS) that list all the substances used in your product, this is especially important when exporting to regions with strict chemical safety regulations.
Supporting Customs Clearance Documents
We also prepare essential documents to support smooth customs clearance, including:
- Certificate of Origin (COO) – to verify where the product was made, often needed for tariff exemptions.
- Pre-Shipment Inspection Certificate (PSI) – used by countries that require third-party inspection before shipping.
These documents help reduce port delays and ensure compliance with local import rules.
AI Document Self-Check
We use AI-powered OCR (optical character recognition) to automatically verify all export documents to avoid mismatches or human errors.
For example, the system checks whether the HS code listed in the invoice matches the one declared in the material documentation.
This helps reduce the risks of shipment holds or customs rejections due to inconsistent paperwork.
Microbial Compliance Certificate
Some countries may require microbial testing for products made from organic materials, like antler or bone handles, to ensure they are safe and hygienic. We provide ISO 22196 antibacterial test reports, which show that the product meets hygiene standards and is resistant to bacterial growth. This is especially useful for brands selling to healthcare, food-related, or eco-conscious markets.
After-Sales Service
Safety Stock Mechanism
For our long-term or high-frequency customers, we offer a safety stock service. This means we reserve a certain amount of your commonly ordered products in our warehouse. When you need a reorder, we can ship much faster, without waiting for new production, helping you avoid stockouts and meet urgent demand.
QC Traceability System
Each product batch is tracked through our Quality Control (QC) traceability system. We assign a unique batch number to every shipment, which allows you to look up detailed production and inspection records if there’s ever an issue. This supports transparent and reliable quality assurance.
Tool Lifecycle Report
We provide a tool lifecycle report that outlines the expected lifespan of your product. For example, a folding knife might have a recommended bearing lubrication cycle every 6 months. These maintenance tips help your customers maintain their tools and reduce post-sale complaints.
White-Label After-Sales Service
If you’re building your own brand, we can help by creating a custom after-sales service page under your brand name. This white-labeled support page can handle warranty claims, product care tips, and FAQs, helping enhance your brand image and improve customer satisfaction.
Extended Warranty Service
For premium or high-value products, we offer extended warranty programs to meet the needs of customers who want longer protection. This gives end-users peace of mind and adds extra value to your product offering.
Secondary Purchase Recommendation
After the initial sale, we help you boost customer lifetime value by recommending related accessories and consumables. For example, we may suggest knife lubricating oil, portable storage bags, or sharpening tools. This not only helps your customers maintain their products but also opens up cross-sell opportunities for your brand.
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